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Noticeboard

BREAKING NEWS.......

We can now offer evening and weekend appointments. Please see 'Latest News' for full details

Call 111 when it's less urgent than 999

If you need medical help fast, but it isn't a 999 emergency, you can now call NHS 111.  NHS 111 will assess you, provide advice and direct you straight away to the local service that can help you best.  NHS 111 is available 24 hours a day, 7 days a week and calls are free, including from mobiles.

For more information visit www.nhs.uk/111

Phone calls

Please note that phone calls to the surgery are recorded for training and monitoring purposes

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurse, please telephone or use the link at the bottom of this page to cancel your appointment.

You can also text a message to us on 07554 071577. Don’t forget to add your surname

Do It Online

Patient Access for Online Services

Patient Access is a nationwide service, providing online services for patients of GP surgeries. It is part of Patient.co.uk which provides health information and advice to both patients and health professionals.  Services include:

Online Appointments
Book and cancel your doctor's/phlebotomy appointment

View Medical Record
Parts of your medical record will be available to you which will allow you to see if test results or hospital letters have been received

Requesting Repeat Prescriptions
You will have a personalised view of your repeat prescriptions and you just select what you need and send your request

Change of Personal Details
Send us your change of personal details such as address and telephone number

To register for the service you need to visit Patient Access using the link below. In addition you will need to complete an application form which you can find below and return it in person to the surgery along with identification which is mentioned in the Information Leafet.

Our Guide to Patient Access

Security - All personal information held on Patient Access is protected using the highest standards of internet security. You will not be able to use the system on behalf of another adult.  We recommend that you keep your password secret and do not allow anyone else to access your account. 

Which appointments can I book?

You can book any evening appointment with a doctor or a daytime appointment with the phlebotomist (blood clinic).  We are unable to offer nurse appointments on line as the duration of these appointments vary and need a receptionist to decide.  Please telephone the surgery as usual.

How many online appointments can I book?
We need to ensure that we maintain good availability of the online appointments and for this reason the system will only allow 2 appointment bookings at the same time (including any existing pending appointments).  If you require more than 2 appointments please telephone the surgery.

Can I book appointments for my family?
You will need to complete a separate application form called 'application for online access to services for another patient' - the form is below.

Will I get more choice if I telephone?
The evening appointment and blood clinic availability will be exactly the same online as via the telephone.  It is our intention to ensure that online appointment booking is a workable alternative to telephoning.

For further information please visit the following: : https://www.northkirkleesccg.nhs.uk/online-booking-and-prescriptions-for-gp-practices-in-kirklees/

Patient Access

Patient Information Leaflet

Registration Form for own use

Registration form for access to services for another patient

 
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