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We can now offer evening and weekend appointments. Please see 'Latest News' for full details

Call 111 when it's less urgent than 999

If you need medical help fast, but it isn't a 999 emergency, you can now call NHS 111.  NHS 111 will assess you, provide advice and direct you straight away to the local service that can help you best.  NHS 111 is available 24 hours a day, 7 days a week and calls are free, including from mobiles.

For more information visit

Phone calls

Please note that phone calls to the surgery are recorded for training and monitoring purposes

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurse, please telephone or use the link at the bottom of this page to cancel your appointment.

You can also text a message to us on 07554 071577. Don’t forget to add your surname

Complaints & Comments

If you have any constructive suggestions to improve our service, we would be most pleased to receive them. We are always looking for new ideas. Our suggestion box is based in the waiting room.

If you feel that there has been a major problem with any of our services, please do say so - ideally to the person involved at the time, or failing that to Karen Frank.

You can do this either in person, by telephone or in writing.

We do try to seek an amicable solution to all such problems in the spirit of compromise, trying to put right what has gone wrong. If you would like a copy of our leaflet detailing the complaints procedure then please ask at reception.

Our patient information leaflet can be downloaded using the link below:

Comment, suggestion, complaint leaflet


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website