The Paddock SurgeryChapel LaneThornhillDewsbury, WF12 0DHTel: 01924 465343
Call 111 when it's less urgent than 999
If you need medical help fast, but it isn't a 999 emergency, you can now call NHS 111. NHS 111 will assess you, provide advice and direct you straight away to the local service that can help you best. NHS 111 is available 24 hours a day, 7 days a week and calls are free, including from mobiles.
For more information visit www.nhs.uk/111
Please note that phone calls to the surgery are recorded for training and monitoring purposes
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurse, please telephone or use the link at the bottom of this page to cancel your appointment.
You can also text a message to us on 07554 071577. Don’t forget to add your surname
You may need to take medicines regularly for your health. When your health is stable, the doctor may advise that you can have a prescription on a repeat basis without the need to be seen in clinic every month.
Only medicines agreed by the doctor can be given by repeat prescription. In order to provide a safe and efficient repeat prescription system we use a computer that records which medicines are authorised for each patient and each time they are prescribed.
All medicines given on repeat prescription need to be reviewed to check that you still need to take them. This will usually take place when you have a review of your health. Please be prepared to come to the surgery for a review of repeat prescriptions at the doctor’s request.
We would encourage all patients to use Patient Access to order their medication. This links directly with our clinical system and also allows you to book appointments, see test results and access other parts of your medical record. Please see 'Online Services' at the top of the menu on the right hand side for full details.
We do not accept telephone requests for repeat prescriptions.
It takes 48 hours for us to process and check your repeat prescription. Those ordered on a Friday will be available after 4pm on Tuesday.
If requests for other medication are added then please allow 72 hours for the prescription to be completed.
If you are ordering your medication early then please let us know the reason.
For usual repeat items please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. For all other items please allow 72 hours.
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